TERMS OF USE

Welcome to MemoXpress Online ("MemoXpress," "we," "our," or "us"). These Terms of Use govern your access and use of our website located at https://mxmemoxpress.com/ (the "Website"), including all products, services, features, and content available through the Website.

By accessing or using the Website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with these Terms, please do not use our Website.

1. Eligibility

You must be at least eighteen (18) years old or have the consent of a parent or legal guardian to use this Website and make purchases.

By using this Website, you represent that you have the legal capacity to enter into a binding agreement.

2. Customer Account

To access certain features, you may be required to create an account.

You agree to:

Provide accurate and complete information.
Keep your account information up to date.
Maintain the confidentiality of your login credentials.
Notify us immediately of any unauthorized use of your account.

You are responsible for all activities conducted through your account.

3. Products and Availability

All products displayed on the Website are subject to availability.

We reserve the right to:

Modify product specifications without prior notice.
Correct pricing errors.
Discontinue products at any time.
Limit quantities available for purchase.
Refuse or cancel orders when necessary.

Product images are for illustration purposes only. Actual products may vary slightly due to manufacturer updates or display settings.

4. Pricing

Prices shown on the Website are in Philippine Pesos (PHP) unless otherwise stated.

Although we strive to ensure pricing accuracy, errors may occur. If an incorrect price is displayed, we reserve the right to cancel or refuse the affected order and notify you accordingly.

Promotional prices are valid only during the specified promotional period.

5. Orders

Placing an order does not automatically constitute acceptance.

An order is considered accepted only after:

Payment has been successfully verified (when applicable), and
MemoXpress confirms the order for processing.

We reserve the right to cancel orders due to:

Pricing errors
Product unavailability
Suspected fraud
Duplicate orders
Payment verification issues
Violations of these Terms

If payment has already been received for a cancelled order, an appropriate refund will be processed in accordance with our Refund Policy.

6. Payments

We accept payment methods made available on the Website.

All payment transactions are processed through authorized payment providers.

MemoXpress does not store complete credit card or banking information.

Orders may be subject to payment verification before processing.

7. Shipping and Delivery

Estimated delivery times are provided as guides only and may vary depending on:

Delivery location
Courier operations
Weather conditions
Public holidays
Force majeure events

Risk of loss transfers to the customer upon delivery to the shipping address provided.

Customers are responsible for ensuring that shipping information is accurate.

8. Promotions and Discounts

From time to time, MemoXpress may offer:

Discount vouchers
Coupon codes
Reward points
Credit Card / Bank offers
Free shipping promotions
Brand-specific promotions

Unless otherwise stated:

Promotions cannot be exchanged for cash.
Promotions cannot be combined with other offers unless expressly allowed.
Promotions are subject to their respective mechanics and validity periods.
MemoXpress reserves the right to modify or discontinue promotions without prior notice.

9. Reward Points and Coupons

If the Website offers loyalty points, coupons, or promotional vouchers:

They have no cash value.
They are non-transferable.
They may expire.
They may only be redeemed according to their applicable terms and conditions.

MemoXpress reserves the right to revoke rewards obtained through fraudulent or abusive activities.

10. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy.

Customers must comply with the stated requirements and timelines for return requests.

Certain products may not be eligible for return due to hygiene, software activation, manufacturer restrictions, or other applicable limitations.

11. User Conduct

You agree not to:

Violate any applicable law.
Use the Website for fraudulent purposes.
Attempt unauthorized access to our systems.
Upload malicious software or viruses.
Interfere with Website operations.
Impersonate another person or entity.
Submit false information.
Engage in abusive, defamatory, or unlawful conduct.

Violation of these Terms may result in suspension or termination of your account.

12. Intellectual Property

All Website content, including but not limited to:

Logos
Trademarks
Graphics
Images
Product descriptions
Website design
Software
Text
Videos

is owned by MemoXpress or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any Website content without prior written permission.

13. Third-Party Services

The Website may integrate with third-party services, including payment processors, delivery providers, and analytics platforms.

MemoXpress is not responsible for the content, services, or privacy practices of third-party providers.

Your use of third-party services is governed by their respective terms and policies.

14. Limitation of Liability

To the fullest extent permitted by law, MemoXpress shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use of the Website
Inability to use the Website
Delayed deliveries
System interruptions
Data loss
Unauthorized account access
Third-party services

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim, unless otherwise required by applicable law.

15. Disclaimer

The Website and its content are provided on an "as is" and "as available" basis.

MemoXpress makes no warranties, express or implied, regarding:

Continuous Website availability
Accuracy of content
Error-free operation
Compatibility with every device or browser

16. Privacy

Your use of the Website is also governed by our Privacy Policy.

By using the Website, you consent to the collection and processing of your information as described in our Privacy Policy.

17. Suspension and Termination

MemoXpress reserves the right to suspend or terminate access to the Website without prior notice if:

These Terms are violated.
Fraudulent activity is suspected.
Use of the Website poses a security risk.
Required by law or competent authorities.

18. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.

Any disputes arising from these Terms shall be subject to the jurisdiction of the appropriate courts of the Philippines.

19. Changes to These Terms

MemoXpress may update these Terms of Use at any time.

Updated versions become effective upon posting on the Website.

Continued use of the Website after changes constitutes acceptance of the revised Terms.

20. Contact Information

For questions regarding these Terms of Use, please contact:

MemoXpress Online
Website: https://mxmemoxpress.com/
Email: ecomm@memoxpress.ph

By accessing or using https://mxmemoxpress.com/, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

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